Terms and Conditions
Ethic Himalaya Treks & Expedition (P). Ltd is a well known and professional Government Register Trekking Company in Nepal. We are trust worthy and fully committed to give you the best service. In our accordance and missions that all our valuable clients booking with Ethic Himalaya Treks & Expedition P. Ltd are fully protected for the initial deposit and subsequently the remaining balances paid to us, including repatriation if required, arising from cancellation or curtailment of your travel arrangements due to the insolvency with us. We accept your bookings under the following terms and conditions.
While making your trip with us, we need a photocopy of your passport and 25% of the total amount, a non-refundable booking deposit is required for every trip booking per person. The rest of money can be paid up on arrival on our office, full payment is required before departure the trip and for your last minute booking before a week you need to pay full amount of money as an advance
Payments can be wired to our following bank account:-
Name of Account: Ethic Himalaya Treks & Expedition (P) Ltd
Bank Account No:
Name of Bank: Nepal Investment Bank Ltd
Bank Address: Dubarmarga, Kathmandu, Nepal (Head Office
SWIFT CODE: NIBLNPKT
Bank service charge should be paid by the clients themselves at the time of deposit. In addition clients can make a payments by credit card. For the payment by credit card we only accept Master Card and Visa Card only, and 4% extra will be paid by the clients themselves as a card processing fee.
RISK AND LIABILITY:
We are committed to providing the best services which will give you a once in a life time journey. Ethic Himalaya Treks & Expedition (P) Ltd always puts all its efforts honestly and seriously in making your journey smooth and pleasant. All the services will be provided as per the agreement between you and us in the time of booking. However, there are strictly running under their own policies and Tourism Authority. As a condition of booking, you must accept these risks and be responsible for your own actions and involvement. It requires an open and flexible attitude. You may experience extreme conditions, unpredictable weather and last minute changes to the itinerary beyond our control. Lack of acclimatization to high altitudes could also be a risk factor. The majority of our trips are in the remote areas, where you are away from normal emergency services and medical facilities. In case of a serious injury requiring hospitalization, it has to be accepted by you, evacuation could take up to several days and may impede your ensuing recovery. Helicopters are the most usual means of evacuation, however they are not always available or they may be hindered by poor weather and flying conditions. So, we shall not be responsibility for any change or cancellation of programme due to unavoidable circumstance such as Government restriction, Land slide, road blockage, flood, avalanches, political unrest, and cancellation of flight, delay, sickness or accident, breakdown of vehicle. Any extra cost incurring there of shall be borne by the clients on the spots. So it is most advisable that clients to have full insurance against medical and personal accident risk. Cancellation insurance is also most recommended.
Food is supplied from our side that includes breakfast, lunch & dinner with occasional tea break. The food will be very simple as per the clients taste. Meals are generally simple, but filling, but you may wish to stock up on ‘trail munchies’ before leaving Kathmandu.
Transportation within Kathmandu valley is done with private Cars or minibus depending upon the group size. For the trekking transfer, you will have a domestic airline and land transportation. Transportation in the trekking periods, you will have Porters who will carry your baggage for the day. We provide one porter for 2 members
WHAT YOU CARRY
Your baggage will be carried by porters and is not available to you during the day. Your daypack should contain all that you need during the day. This generally consists of warm clothing, water bottle, camera gear, sunscreen, lip salve etc. Your guide will let you know each evening of any extra items you will need for the following day. If you have a comfortable daypack you load will only be a few kilograms and hardly noticeable.
The itineraries or prgromme that we have mentioned can change without notice due to unavoidable circumstances beyond our control like weather hazards, Landslides, political unrest, road blockage, avalanches, sudden sickness, etc. The program can be customized as per the interest of the clients and if there will be cancellation of your trip due to unavoidable circumstances like war, natural disasters, political unrest, bad climate etc, Ethic Himalaya Treks & Expedition P. Ltd would be happy to refer you alternative trip of a similar standard. We keep it preserve for your next time but not longer than one year.
For Nepal Trips, you will have to make a non-refundable deposit of 25% of trip cost at the time of booking the trip. Remaining amount, you can pay the whole amount upon your arrival in Kathmandu and before the trip departure. Booking deposit can be made by bank transfer or by Credit Card (Visa or MasterCard).
FINAL PAYMENT/ACCEPTANCE OF BOOKING/CLIENT DETAILS:
Final payment on trekking, tours, climbing, expedition or any kind of trips in Nepal can be made upon arrival in Nepal. Final payment can be made by bank transfer, travel check, cash or by Credit Card (Visa or MasterCard). There is 4% surcharge when the payment is made by cards (this applies to all payments; deposits, final balances, trip extension and miscellaneous purchases.)
We reserve the right to revise pricing rate, if it is posted in our marketing material and website under any circumstances or on the pressure of various external factors that are further than our control for instance changes in exchange rate, government action etc. Most of the time Domestic flight fare is changing due to fuel price hike up. We always try our best to make a present price in our treks/tours.
PASSPORT AND VISA VALIDITY
All valuable clients must have a valid passport with at least 6 months validity from return date. Nepalese visas can be obtained from the Nepalese Consulate in your country or up on arrival in Kathmandu Airport.
- US $ 25.00 or equivalent foreign currency for 15 Days Tourist Visa with Multiple Entry.
- US $ 40.00 or equivalent foreign currency for 30 Days Tourist Visa with Multiple Entry.
- US $ 100.00 or equivalent foreign currency for 100 days Tourist Visa with Multiple Entry.
MEDICAL CONDITIONS AND SPECIAL REQUIREMENTS:
The Company must be notified in writing at the time of booking of any medical conditions, physically challenged conditions or any other mental and physical condition which may affect fitness to travel and or any medical condition. Failure to notify the Company of any such condition that results in cancellation will result in 100% cancellation fees to the Client.
HEALTH AND EXPERIENCE REQUIREMENTS
Usually Trekking in Nepal requires 5-6 hours of walking every day and some days even up to 8-10 hours- such as in high passes. Ethic Himalaya Treks suggests we get prepared with about 12 km of walking or jogging exercise every day before 3 months of our Everest Trekking. So we will be able to walk in physically demanding high-altitude conditions and remote areas for many days for hours at a time. To join 3 Passes with Island Peak Climbing and to complete it successfully and enjoyably, we must have: lots of willpower, ability to tolerate harsh conditions, very high level of fitness and good health. Medical and evacuation expenses are the responsibility of the participant. It is also important that we consult our doctor for vaccination and other medical requirements for our trip. Ethic Himalaya reserves the right to require a medical certificate prior to booking our trip.
Adequate and valid travel insurance is compulsory for all travelers. Your travel insurance must cover accidents, injury, illness and death medical expenses, including any related to pre-existing medical conditions, emergency repatriation (including helicopter rescue and air ambulance where applicable) and personal liability. The Company also recommends it covers trip cancellation, curtailment and loss of luggage and personal effects. You must carry proof of insurance with you and produce it if reasonably requested by the company employees or suppliers. The company reserves the right to cancel or suspend your participation on a trip or in certain activities that comprise part of a trip, at any time, including after the commencement of your trip, with no right of refund, if you are unable to provide proof of insurance when requested.
INJURIES AND EVACUATION:
Ethic Himalaya Treks would not be liable for any injury/health conditions/emotional or other conditions suffered by the client during the trip. Similarly, our package cost does not include any personal insurance. Hence, we advise the clients to take adequate insurance packages, including medical emergencies and evacuation by Helicopter.
Kindly brings a comfortable medium sized daypack to carry the things you will need during the day. This should have a waist strap or (better) a padded waist belt. Special items such as sleeping bags and down jackets can be hired or purchased in Kathmandu as well. But highly recommend bringing it from your own country.
- Rain jacket or poncho
- Water bottle - minimum 1 liter, aluminum or Nalgene polypropylene are best.
- Walking boots - lightweight, waterproof and well-worn in.
- Socks: thick wool/blend and thin cotton to be worn in combination - ensure boots fit such combinations.
- Running shoes or sandals for morning / evening
- Lightweight wool sweater
- Fleece jacket
- T-shirts – 5 -7
- Shirt - long-sleeved
- Pants: lightweight long trousers (jeans are unsuitable)
- Hats - beanie with ear flaps or balaclava for nights (winter only) / peaked ‘French Legionnaire’ style sun hat that will give neck protection during the day
- Gloves - wool or fleece (winter only)
- Thermal Underwear (winter only)
- Sarong - a multitude of uses
- Sun Creams
- Bag liners - large, thick garbage bags to line and water/dust proof your duffle bag.
- Money belt
- Torch / flashlight - headlamp style is ideal
- Lighter - for burning toilet paper and rubbish
- First Aid Kit
CANCELLATION & REFUND POLICY
Once you have paid your deposit your trip is confirmed, subject to payment of the balance of fees owing 90 days prior to your trip commencement date. An expedition member may then cancel his/her participation on the following basis:
- Cancellations outside of 90 days will result in the loss of the trip deposit.
- For cancellations made within 89-60 days of the trip commencement date we reserve the right to retain 50% of the full fee.
- For cancellations within 59 days of the departure date a cancellation fee of 100% of the full fee applies.
- We strongly recommend you take out trip cancellation insurance via your travel agent.
Trekking members need to provide us passport copies and passport photographs for trekking permits before your arrival to Nepal which you can send us by mail or by post box.
UPDATING OF TERMS AND CONDITIONS:
The Company reserves the right to update and amend these terms and conditions at anytime. It is the responsibility of the Client to keep updated with any changes.
OUR RESPONSIBE TOURISM POLICY
Ethic Himalaya Treks are re-inventing tourism products for the benefit of local peoples, tourists, environment and the tourism industry in Nepal. We ask that you read Nepal responsible travel and Ethic tourism policy in details before you book your holiday with us as we except that you will adhere to our policy and guidelines while travelling with us.
If you have a complaint whilst on tour, trekking and expedition, you must tell to hotelier and to us on the spot. Unless, our company have been given the opportunity to rectify the problem at the time it is not reasonable to expect the company to accept the liability for any problem after you return back to your home country. If the complaint cannot be resolved there and then you should inform us in written within 30 days of the completion of your trip. Failure to follow this procedure may reduce or extinguish any rights you may have to make a claim against us.
Each trekker is allowed his or her gear bag weighted not exceeding 25kgs per porter. Ethic Himalaya strongly stands behind our porters and their rights and solely against any exploitation on its operations.